You’ve decided to have an event and you need decor….excellent! What’s next?
Determine if you want to hire a planner or if you’re handling it yourself…or maybe you ARE the planner! If you need planning services, we are happy to help. If you have questions about our inventory, give us a call at 678-726-8303.
We have a new software and we are in the process of still adding all of our inventory, if you don’t see an item, input what you need in the notes and we will add it for you. You can also call us.
If you know what you want and you’re ready to lock in your order, click the Shop tab and select your items. The items you select will create a “Wishlist”. Once you’re done adding your items to the Wishlist, look in the bottom right corner, and click the heart. It will open up your Wishlist. Click the button that says Contact & Venue Info and continue from there.
If you need delivery or would like to pickup, be sure to select which item by adding it to your Wishlist. Those options are located under LOGISTICS category.
Once you are done, click submit. Your Wishlist will be submitted to us for review.
Allow us 24 hours to review and approve your order.
Quote Next Steps
When you first receive a quote, you will receive an email notifying you about your exciting new event.
Click to open the email and from here you'll be able to click 'View Quote' to start the three simple steps of 'Approve, Sign, and Pay'.
Once you click 'View Quote' you will be able to review all the items in your quote and scroll through the gorgeous photo galleries.
The great news is this live link will update in real time as you add, edit, or remove items from your end.
At the bottom you will be able to click 'I Approve'
Next, you will be able to scroll through all of the Terms and Conditions and Policies
You'll be able to easily and securely digitally sign at the bottom of this section
When you click 'Sign Contract' you will be able to select your preferred method of payment
If you'd like to pay via Credit Card, you'll first need to add in your card information and click 'Add Card'
You can then select if you'd like to keep your card on file or auto pay any remaining balances. Then you can click 'Confirm Payments'
We now offer Affirm! Click that option if you would like to use Affirm at checkout. Please note that Buy Now, Pay Later is only an available payment option for payments of at least $50.00 USD.
Once the payment quickly succeeds, you'll receive a pop up window and an email confirming the payment.
By the way, as a courtesy, we also do attach a PDF of the quote at the bottom of the initial email.
Keep your eyes peeled for other email confirmations after you've signed and paid!
Frequently Asked Questions
Are you the same company as JW Event Suite?
We partner with JW Event Suite which is a venue located at 416 Eagles Landing Pkwy Stockbridge GA 30281. You can visit that site at jweventsuite.com. To speak with someone about booking the venue, call 678-782-5197 ext 1.
I'm interested in booking JW Event Suite with JW Event Rental decorations. What do I do? Should I book the package separately?
The best approach is to speak with the one of our team members at JW Event Rentals. We will place you in the best package based on your budget, needs, and theme. You can contact us at 678-726-8303 or email events@jweventrentals.com.
Can I use Affirm with the decor rentals?
Absolutely! You can complete affirm at checkout.
What are your delivery rates? Setup fees?
We offer multiple delivery/pickup options. Be sure to add delivery or pickup on your wishlist by selecting logistics category. Setup fees vary based on the item, if applicable.
Delivery fees vary based on your order (load, location, delivery times, pickup times, etc).
Do you offer client self pickup at no charge?
Absolutely! Review your proposal “logistics section” for pickup and return times and location.
